Finding a place to rent can be exciting, but it can also be stressful, especially when you're not sure who to trust. Rental scams are real, and they happen more often than most people realise. Whether you're a first-time renter or you've been through the process before, it's always worth knowing the warning signs. Here are five simple rules to keep yourself safe.
A person scrolling through rental listings on their phone with a suspicious look on their face
1. Always Verify the Property
Photos can lie. It's surprisingly easy for scammers to steal images from legitimate listings and use them to advertise properties they don't even own. Before you get too excited about a listing, make sure the property is actually what it claims to be.
The best way to do this is to visit in person. If that's not possible right away, ask the landlord for a live video walkthrough, not a pre-recorded one. A genuine landlord will have no problem showing you around in real time. If they keep making excuses or only send you a gallery of polished photos, that's worth paying attention to.
A couple talking to a landlord while viewing a house together
2. Never Pay Just to View a Property
There is no such thing as a "viewing fee" or a "pre-deposit" just to visit a property. If anyone asks you to pay before you've even stepped through the door, walk away.
This is one of the oldest tricks in the book. Scammers will claim they need a small deposit to "secure your viewing slot" or to show that you're a serious tenant. Once you transfer the money, they disappear. Legitimate landlords and agents do not charge you to view a home, full stop.
3. Don't Pay Anything Before Viewing and Signing
Even if the listing looks perfect and the landlord seems genuine, do not transfer any money until you have physically seen the property and signed a proper lease agreement. This includes deposits, first month's rent, or any other fees.
Paying in advance, especially through online transfers to someone you've only spoken to over WhatsApp, is a huge risk. Once the money is gone, recovering it is incredibly difficult. Protect yourself by keeping your wallet closed until the paperwork is signed and you have a copy in your hands.
Someone sitting at a table reading through a lease agreement before signing it
4. Read the Lease Agreement Carefully
A lease is a legally binding document, and every word in it matters. Before you sign, take your time to read through the whole thing. Look out for clauses about early termination, maintenance responsibilities, utility bills, and what happens if either party wants to end the tenancy early.
If there's anything you don't understand, ask. A good landlord will be happy to explain. If they pressure you to sign without reading or brush off your questions, that's a red flag. You have every right to fully understand what you're agreeing to before putting your signature on it.
Check who is responsible for repairs and maintenance
Understand the notice period required to end the tenancy
Clarify what utilities are included (or not) in the rent
Make sure the deposit amount and refund conditions are clearly stated
Confirm the exact move-in date and any grace periods
5. Take Your Time, Pressure is a Red Flag
Scammers love urgency. They'll tell you there are five other people interested, that the offer expires tonight, or that you need to pay right now to secure the unit. This is a tactic designed to make you panic and stop thinking clearly.
A legitimate landlord will give you reasonable time to make a decision. If someone is rushing you to commit or pay within hours of your first conversation, slow down. That pressure itself is a warning sign.
Renting a home is a big commitment. It's completely reasonable to take a day or two to think it over, do your checks, and make sure everything feels right. Don't let anyone rush you out of that time.
A person sitting quietly, thinking things over before making a decision
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